Diagnostic
$1,500
Missed-call audit that maps call flow, risk, scripts, handoff rules, and install plan.
- Filters for serious buyers
- Includes call-flow worksheet
- Produces pilot recommendation
Pricing posture
Not cheap SaaS. A managed revenue system.
The price has to buy careful discovery, setup, testing, monitoring, weekly tuning, and the breathing room to avoid bad installs.
Recommended first sale
$7,500 + $2,500/mo
Founding Partner Pilot. One location, one trade, after-hours and overflow calls, 90-day minimum.
- Weekly tuning
- Owner alerts and transcript review
- Simple booking rules
SecondBell Managed Desk
$15k + $4k-$6k/mo
Deeper workflow design, integrations, reporting, and higher support cadence for businesses with higher call volume.
- Calendar or CRM integration
- Lead scoring and routing
- Performance reporting
Who qualifies
Only sell this where one job can pay for the system.
This keeps the client serious and keeps the operation manageable while the product is young.
$1,500+ average job value
20+ after-hours or overflow calls/month
Clear service area and emergency rules
Owner can review weekly tuning notes
Inbound-first install
No free trial or unlimited minutes
1. Audit
Map missed-call risk, call categories, service rules, and escalation paths.
2. Install
Configure number forwarding, scripts, disclosures, alerts, and handoff rules.
3. Pilot
Run a 90-day managed pilot with weekly transcript review and tuning.
4. Expand
Add booking, reporting, CRM/calendar integration, and additional locations only after the pilot works.
Public CTA
Apply for a managed install.
For the first five founding partners, we are only accepting home-service companies with expensive missed calls and a team willing to tune the system with us.